Flow Fluency Knowledge Base
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Technical Support

  • Is there a Prosody Rubric I can print for reference?
  • Can I reset a student's cold reading?
  • Why can't my students record their readings?
  • How do I change my student's passage level?
  • Does this include printable downloads?
  • My student's cold/hot reading says that it has not been completed and there is no option to reset or score.
  • Can I have my students skip certain steps in the program?
  • Can I move my students forward without scoring their cold and hot readings?
  • How do I print student reports?
  • Why is my student's WCPM so high?
  • How do I delete students from my class?
  • What devices are compatible with Flow Reading Fluency Digital?
  • My students can't log in.
  • Do the students need any special equipment or hardware to use Flow Reading Fluency® Digital?
  • Why are my students' passages locked?
  • What are the program's system requirements?
  • I deleted a student and now I can't add them back to my roster.
  • Can I change the view of the Progress Overview tab?
  • Can I change the number of Read Alongs, Echo Reads, and Independent Reads for my students?
  • How do I transfer a student who has already used the program into my class?
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